Privacy policy.

Effective Date: June 4, 2025

At Ease HomeWorks (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information from visitors to our website (https://www.AtEaseHomeWorks.com), customers, and anyone who communicates with us.

1. Information We Collect

We may collect the following information from you:

  • Name, email address, phone number, and physical address (when you submit a contact form or request an estimate)

  • Project details or job descriptions that you voluntarily provide

  • Communication history, including SMS or email messages

  • Website usage data (via analytics tools such as Google Analytics)

We do not knowingly collect personal data from children under 13.

2. How We Use Your Information

We use your information to:

  • Respond to your inquiries and service requests

  • Schedule and confirm appointments

  • Send estimates, invoices, and project updates

  • Send transactional messages via SMS and email

  • Improve our website and services through analytics

  • Comply with legal and regulatory requirements

We do not sell or rent your personal information to third parties.

3. SMS Communications

By providing your phone number, you consent to receive text messages from At Ease HomeWorks related to your service requests, appointment reminders, or estimate follow-ups. Message frequency may vary. Standard message and data rates may apply.

You can opt out at any time by replying “STOP” to any message. For questions, reply “HELP” or contact us at support@ateasehomeworks.com.

4. Sharing Your Information

We only share your data when necessary:

  • With trusted service providers (e.g., scheduling or invoicing platforms) who assist in running our business

  • If required by law, subpoena, or government request

  • In the event of a business transfer (e.g., merger or acquisition)

All vendors and partners are required to maintain confidentiality and use information only for permitted purposes.

5. Data Retention

We retain your information only as long as needed to fulfill the purpose it was collected, or as required by law.

6. Your Rights

You may request to:

  • Review, update, or correct the information we hold

  • Opt out of marketing or non-essential communication

  • Delete your personal data (unless required for service records or legal reasons)

To submit a request, email: support@ateasehomeworks.com

7. Cookies and Tracking

Our website may use cookies and similar technologies to improve user experience and track site usage. You can disable cookies through your browser settings.

8. Security

We implement reasonable safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no system is 100% secure.

9. Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll revise the “Effective Date” at the top of this page.

10. Advertising and Remarketing

We may use third-party platforms (such as Google Ads, Instagram, Meta, and Yelp) to run advertisements promoting our services. These platforms may use cookies, pixels, or other tracking technologies to serve relevant ads based on your past interactions with our website or social media accounts.

We do not serve or display third-party advertisements on our website. Any data collected for advertising purposes is handled according to the policies of those third-party platforms, and you can adjust your ad preferences through your browser settings or directly through those platforms.

11. Contact Us

If you have questions or concerns about this Privacy Policy or your data, contact:

At Ease HomeWorks
Email: hello@ateasehomeworks.com
Phone: (978) 806-0844
Website: https://www.AtEaseHomeWorks.com